911 / Communications

Overview of the Saunders County 911 Center

The Saunders County 911 Center is a department within the Saunders County Sheriff’s Office.  The 911 Center provides emergency and non-emergency call handling and dispatch services for the Saunders Sheriff’s Office, the Wahoo Police Department (after hours), the Ashland Police Department (after hours), and the Yutan and Ceresco Police Departments, as well as for the following Saunders County

Fire & Rescue Departments

• Ashland Fire & Rescue
• Cedar Bluffs Fire & Rescue Department
• Ceresco & Rescue Fire Department
• Colon Fire Department
• Ithaca Fire Department
• Malmo Fire Department
• Mead Fire & Rescue Department
• Morse Bluff Fire Department
• Prague Fire & Rescue Department
• Valparaiso Fire & Rescue Department
• Wahoo Fire & Rescue Department
• Weston Fire Department
• Yutan Fire & Rescue Department

The 911 Center is staffed by a team of highly trained Public Safety Dispatchers. There is a team of approximately 10 Public Safety Dispatchers that ensure the Center is properly staffed 24/7.  They are trained to handle a wide variety of law, fire, and EMS calls for service.  The team is responsible for receiving and processing calls from our citizens and dispatching the right help to the right place in the right amount of time.

Saunders County 911 Center Values

D – Dispatch the appropriate response with the least possible delay

I – Inspire the trust and confidence of the public and user agencies

S – Serve as a vital link between the Citizens of Saunders County to Emergency Services

P – Prepare to handle any situation through proactive and continuous education

A – Always strive to find ways to improve and innovate.  Always here and always ready

T – Treat every individual with respect and dignity

C – Consistently answer calls quickly, with professionalism, courtesy, and empathy

H – Help user agencies to serve our community by providing concise and accurate information